Our contact details
Name: LMEntry Ltd
Address: 10 Quilter Road, Basingstoke, Hampshire, RG22 4HA
Phone Number: 073 4114 6294
The type of personal information we collect
We currently collect and process the following information, varying depending on which products and/or services you engage us to deliver:
- Personal identifiers, contacts and characteristics such as
- Telephone number
- Email address
- Your Unique Tax Reference (UTR) number
- Your National Insurance number
- Bank account details
- Transactional/usage data
- Employee data
- Your IP address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Verify your identity
- Understand your needs and how they may be met
- Contact you by post, email or telephone
- Maintain our records in order to comply with a legal or regulatory obligation
- Process financial transactions;
- Prevent and detect crime, fraud or corruption
We also receive personal information indirectly, from the following sources in the following scenarios:
- Companies House
- The electoral register
- Credit reference agencies such as Experian and Equifax, in order to:
- Verify identification and contact data provided
- Check filing status of accounts
- Establish the ownership structure of a company, partnership or trust
We may share this information if you have either requested that we do so or it is required to complete a task requested by you, or we are required to do so by law, for example, by a court order or for the purposes of prevention and detection of crime, fraud or corruption.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org.
- We have a contractual obligation.
- We have a legal obligation.
- We need it to perform a public task.
- We have a legitimate interest.
How we store your personal information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents and other third parties who have a business need to know and are subject to a duty of confidentiality.
We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but is usually five or six years. To ensure compliance with all such requirements it is our policy to retain all data for seven years from the date we cease to act.
We will then dispose of your information by deleting all files relating to you/your Company that may be stored onsite and/or virtually and furthermore removing from any back-ups taken.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by either emailing email@example.com, telephoning 073 4114 6294 or writing to 10 Quilter Road, Basingstoke, Hampshire, RG22 4HA if you wish to make a request.
How to complain
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues us.
We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance at firstname.lastname@example.org.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk